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Liverpool Village Animal Hospital

Pre-visit Client Sheet

Your veterinary team needs your help to make your pet's visit as stress-free as possible. Your pet cannot understand that an exam and vaccines are beneficial to their health. The fear and anxiety associated with a visit to the veterinarian hurt their overall health and longevity. We strive to create a positive, low-stress experience for every patient. Listed here are some ways you can help us create a calm and pleasant experience to help eliminate that fear and anxiety.

Small dog with dog harness sitting in a car

Travel Preparations

If your pet is not comfortable with confinement or travel, their stress level will be high before you even arrive at the office.

  • On the day of your visit, budget plenty of time to avoid being rushed. If you are stressed, your pet will be too

  • Cool or warm your vehicle to a comfortable temperature before putting your pet inside

  • Take time to make sure your pet feels comfortable in their carrier, crate, or seat belt.

  • When in the car, play calming music specifically composed for cats or pop in an audiobook

  • If your pet gets car sick, ask the veterinarian for anti-nausea medication.

  • Ask us about scheduling some happy visits in order to help your pet get more comfortable with the hospital and the staff. Creating friendships will help lower stress.

  • Ask about Feliway and Adaptil. These calming pheromones can help ease anxiety.

  1. Schedule happy visits. Our pet care team is available to help your pet feel more relaxed, making it easier for them to tolerate exams & procedures

  2. If your veterinarian has prescribed any anti-nausea or anti-anxiety medications, make sure to give them as prescribed before the visit

  3. Exercise/play with your pet before the visit. Pent-up energy can lead to stress and anxiety

Vet Holding a Black Dog

Visit Preparations

  • If medically appropriate, reduce the amount of food or even skip a meal before a veterinary visit.

  • Bring in some of your pet's favorite treats. Giving them something yummy while here can help create positive feelings and keep them distracted during procedures.

  • Bring some familiar Items your pet likes such as a toy or grooming brush. This will help your pet relax in the hospital.

  • Don't forget to have some exercise and play time before the visit.

  • Provide your pet with an opportunity to relieve themselves prior to leaving your home and again before you go into the hospital. Nothing escalates stress more than having a full bladder or colon and no access to a bathroom.

  • When your pet is calm and relaxed, we can get a better measure of their health.

  • If your pet is too stressed during a visit, we may ask to reschedule in order to finish procedures.

We want the best for you and your pet. We have a Doctor on staff who specializes in behavior modifications and can help reduce the stress, fear, and anxiety your pet may be experiencing. Please ask to speak with us about your pet's behavior or any training needs. We would love to help.

Go to for more tips to help your pet live without fear, anxiety, or stress.