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6770 Onondaga Lake Parkway
Liverpool, NY 13088
Click for Directions
(315) 451-5455
Office Hours
Monday - Friday:
7:30 a.m.
- 8:00 p.m.
Saturday: 7:30 a.m. - 2:00 p.m.
For after hours emergencies call Veterinary Medical Center of CNY
(315) 446-7933
or
Veterinary Emergency and
Critical Care Center
(315) 638-3500
ASPCA Poison Control
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FAQ's
Is automotive anti-freeze harmful to my pet?
Yes! Anti-freeze is very dangerous to your cat or dog if swallowed. In very small quantities it can cause kidney failure and death. The early signs of ingestion are listlessness and stumbling. The pet will often look "drunk". If you notice these symptoms, call our office immediately. Of course the best thing to do is prevent any animal from drinking the anti-freeze by checking for radiator leaks often and having them repaired right away. Be sure to clean up anything that has formed a puddle under the car. You can also select non-toxic anti-freeze the next time you refill your radiator.
Is chocolate bad for pets?
Yes, chocolate can be harmful to you pets. The effect on the pet depends on the quantity and the type of chocolate consumed. White chocolate does not contain stimulants and is not toxic. Milk chocolate contains fewer stimulants than dark chocolate, therefore, less dark chocolate can be eaten before toxic effects are seen. The toxic effects of chocolate can range from hyperactivity to heart rate changes. If a large enough quantity is eaten -- death can result. Call us if your pet has eaten chocolate and we will instruct you on the proper action to take.
Why do I need to register in order to buy on-line?
This process will allow us to keep your mailing information on file for future purchases, so that you do not have to re-enter that information each time. Your credit card information will not be saved and will require re-entering each time purchases are made in order to provide security for your credit card infromation.
Why do puppies and kittens need booster vaccinations?
When a puppy or kitten is born it acquires antibodies from the mother after nursing. How long this maternal antibody lasts in a given puppy or kitten is different from animal to animal and the maternal antibodies against different diseases wear off after different times. We DO know that by 16 to 20 weeks of age, maternal antibodies are gone and the baby must be able continue on its own immune system. While maternal immunity is present in the puppy or kitten’s system, any vaccines given will be inactivated. Vaccines will not be able to "take" until maternal antibody has sufficiently dropped. To give babies the best chance of responding to vaccination, we vaccinate intermittently (usually every 2 to 4 weeks) during this period, in hope of gaining some early protection.
Why does my pet need a physical examination with each vaccination?
It is important to administer vaccines only to healthy animals. If the animal is already suffering from an illness, or is receiving certain drugs, its immune system may not be able to respond to the vaccine appropriately. Many illnesses are very subtle in the early stages, and a physical exam by a veterinarian may reveal an illness that is not yet causing major problems. For that reason, prior to vaccinating your pet, we will ask you about your pet's medical history and perform a complete physical examination.
How do I know if my cat is in heat and how long will it last?
The female cat begins cycling when she has reached 80% of her adult size, as young as 5 months of age. Many people are surprised to find that the feline reproductive system is seasonal. Cats are designed to give birth only during warm months (spring through early fall). At the beginning of a heat cycle, the female is extra affectionate, rubbing her head and sticking her rump in the air. She may also urine mark in the house and vocalize loudly and frequently. If the cat is not bred or is bred and fails to ovulate, this time period lasts 8 to 10 days on the average. This means that the yowling, rubbing, urine marking, and other estrous behaviors continue for about a week, then discontinue for about a week, then begin again, back and forth all spring and summer and into the fall until the cat is either bred, spayed, or perceives the coming of winter.
Why does my pet need a physical examination every 6 months to be on long-term medication?
Doctors want to monitor body weight, assess your pet's response to medication, discuss any troubleshooting and medication administration problems, evaluate continued need for medication, and determine the overall health of your pet. Laboratory tests may be performed to ensure that the medication is at the optimal dose and that the pet is not developing a tolerance to the medication or encountering any side effects.
Why does my pet need a yearly physical examination to refill flea
medication?
Your pet's overall health, body weight, and the need for vaccinations or medication is examined. Any potential adverse effects and any newer, safer, or more effective medications that become available will be discussed.
How do I know if my dog is in heat and how long will it last?
Signs of estrus in dogs, commonly referred to as "in heat," are gradual, progressive vulvar swelling followed by or occurring at the same time as blood-tinged vaginal discharge. Estrus signs commonly last 2-3 weeks.
Do you offer boarding?
We offer boarding to our clients. Dogs must be up to date on all vaccinations including kennel cough (Bordetella). Appointments are necessary two weeks prior to boarding if vaccinations need to be updated. Pets can be dropped off and picked up within our normal business hours. We are not open on Sundays to drop off or pick up, however our kennel staff is on-site to care for the boarders. We ask that you bring your pet’s food, but all other belongings are not necessary as we provide dishes and bedding to make your pets stay comfortable.
What forms of payment do you accept?
We accept cash, check, Visa, Mastercard, American Express, Discover, and Care Credit. Payment is expected at the time services are rendered.
The information contained in this website is general and is not intended to substitute seeing your veterinarian
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